Sanctus Gym

Terms & Conditions of Membership

Effective Date: 23/07/2026

This is the legal agreement between Sanctus and the member. It should contain only contractual and legal matters:

1.Definitions

2.About Sanctus

3.Membership Types

4.Membership Eligibility

5.Membership Term

6.Cancellation

7.Payments

8.Price Changes

9.Member Access

10.Access Cards

11.Class Bookings

12.Health & Medical Responsibility

13.Health & Safety

14.Liability

15.Equipment Availability

16.Personal Property

17.CCTV

18.Photography & Video Recording

19.Suspension or Termination

20.Cooling-Off Rights

21.Data Protection & Privacy

22.Force Majeure

23.Temporary Closure of Facilities

24.Changes to Memberships or these Terms

25.Entire Agreement

26.Severability

27.Complaints

28.Governing Law

29.Contact Details

30.Acceptance

These Membership Terms & Conditions (“Terms”) govern the relationship between Sanctus Gym Ltd (“Sanctus”, “we”, “our” or “us”) and every Member using our Facilities or Services.

By purchasing a membership, booking a class, entering the Facilities or using any Sanctus service, you confirm that you have read, understood and agree to these Terms & Conditions together with our Gym Rules & Code of Conduct and Privacy Policy.

 

1. Definitions

For the purposes of these Terms:

Access Card means any electronic card, fob or digital access device issued by Sanctus allowing entry to the Facilities.

Class means any instructor-led session organised by Sanctus, including but not limited to CrossFit, HYROX, Strongman, Weightlifting, Conditioning or specialty sessions.

Facilities means all gym areas, equipment, changing facilities, car park, external areas and any other premises operated by Sanctus.

Gym Rules means the Sanctus Gym Rules & Code of Conduct.

Member means any individual holding an active membership with Sanctus.

PAYG Member means any individual attending without a monthly membership.

Staff includes employees, coaches, contractors and authorised representatives of Sanctus.

 

2. About Sanctus

Sanctus Gym Ltd is a strength and performance training facility providing open gym access, coach-led classes and performance-based training services.

We are committed to providing a safe, welcoming and professional environment for Members of all experience levels.

 

3. Membership Types

Sanctus currently offers the following memberships.

Open Gym Membership

Includes:

• Unlimited Open Gym access.

Coach-led classes are available separately on a Pay As You Go basis.

 

Gold Membership

Includes:

• Unlimited Open Gym access.

• Up to three coach-led classes each week.

Eligible classes include:

• CrossFit

• HYROX

• Strongman

 

Unlimited Membership

Includes unlimited access to:

• Open Gym

• CrossFit

• HYROX

• Strongman

 

Membership benefits may change where reasonably necessary.

Where a change materially affects Members, Sanctus will provide reasonable notice.

 

4. Membership Eligibility

Members must:

• be at least sixteen (16) years of age to purchase a membership in their own name;

• provide accurate registration details;

• maintain up-to-date contact information;

• comply with these Terms & Conditions and the Gym Rules at all times.

Members under eighteen (18) years of age may be required to provide parental or guardian consent.

Sanctus reserves the right to refuse or terminate membership where false information has been provided.

 

5. Membership Term

All memberships are subject to a minimum commitment period of three (3) months, unless otherwise stated in writing.

Following the initial commitment period, memberships shall automatically continue on a rolling monthly basis until cancelled in accordance with these Terms.

Memberships are personal and non-transferable.

 

6. Cancellation

Members may cancel their membership after completion of the minimum commitment period by providing 30 days’ written notice.

Notice must be sent to:

info@sanctusgym.co.uk

Membership fees remain payable throughout the notice period.

Memberships cannot be transferred to another individual.

Cancellation does not remove liability for any outstanding membership fees or other sums lawfully due.

 

7. Payments

Membership fees are payable monthly in advance by Direct Debit or any other payment method approved by Sanctus.

Members are responsible for ensuring sufficient funds are available on the payment date.

Where payment fails, Sanctus may:

• suspend membership;
• suspend gym access;
• cancel class bookings;
• restrict access to Facilities until payment has been received.

Outstanding membership fees remain payable.

Sanctus reserves the right to recover unpaid fees using lawful debt recovery procedures where necessary.

Administrative charges may be applied where permitted by law.

 

8. Price Changes

Sanctus continually invests in its Facilities, equipment, coaching and services to provide the highest possible standard of training environment for our Members.

We may review and amend membership fees from time to time to reflect changes in operating costs, inflation, improvements to the Facilities or Services, increased utility costs, staffing costs, taxation or other legitimate business reasons.

Where a membership fee is to increase, Sanctus will provide Members with at least thirty (30) days’ written notice before the new price takes effect.

If a Member does not wish to continue their membership following a significant increase in membership fees, they may cancel their membership before the new price takes effect without incurring any additional cancellation fee beyond any sums already due under these Terms.

Minor changes resulting from taxation, statutory charges or administrative corrections shall not constitute a significant increase.

 

9. Member Access

Members may access the Facilities between 5:00am and 10:00pm, seven days per week, unless otherwise notified by Sanctus.

10:00pm is the latest permitted entry time.

Members who enter the Facilities before 10:00pm may remain only for a reasonable period to complete their training session.

Sanctus reserves the right to require Members to leave the premises where reasonably necessary for security, health and safety, maintenance or operational reasons.

Opening hours may be amended where reasonably necessary for maintenance, cleaning, events, staffing requirements, emergencies or operational needs.

Where reasonably practicable, advance notice will be provided.

Requests for access outside the standard operating hours must be submitted by email to info@sanctusgym.co.uk.

Approval is entirely at Sanctus’ absolute discretion and may be withdrawn at any time.

Membership does not guarantee exclusive use of any equipment, training area or class.

 

10. Access Cards

Members issued with an access card remain responsible for its use at all times.

Access cards remain the property of Sanctus Gym Ltd.

Members must not:

• Share an access card.
• Allow another person to enter using their card.
• Lend, transfer or duplicate an access card.
• Allow unauthorised persons to access the Facilities.

Lost, stolen or damaged cards must be reported as soon as reasonably practicable.

Replacement cards are subject to a £5 administration charge, representing the reasonable cost of replacement.

Upon termination of membership, access cards must be returned to Sanctus.

Failure to return an access card may result in a £5 replacement charge.

Misuse of an access card may result in immediate suspension or termination of membership.

11. Class Bookings

Coach-led classes are available according to the Member’s membership type or by Pay As You Go purchase where applicable.

All class bookings must be made through Sanctus’ approved booking system.

Class spaces are limited and are allocated on a first-come, first-served basis.

Members who are unable to attend a booked class should cancel their booking as soon as reasonably practicable to allow another Member the opportunity to attend.

Repeated failure to attend booked classes without cancelling may result in temporary suspension of booking privileges where reasonably considered necessary to ensure fair access for all Members.

Sanctus reserves the right to amend class timetables, instructors, locations, capacities or class content where reasonably necessary for operational, safety or business reasons.

From time to time, classes may be cancelled due to circumstances beyond our reasonable control, including staff illness, emergencies or insufficient attendance.

Where reasonably practicable, Members will be notified in advance of cancelled classes.

Participation in any class remains subject to coach discretion where a Member’s health, fitness or safety may be compromised.

 

12. Health & Medical Responsibility

Members are responsible for ensuring they are medically fit to participate in exercise.

By using the Facilities or participating in any activity provided by Sanctus, Members confirm that, to the best of their knowledge, they are physically capable of undertaking the activities they choose to participate in.

Members should consult an appropriately qualified healthcare professional before commencing exercise where they:

• Have a medical condition.
• Are pregnant.
• Have recently undergone surgery.
• Have been advised not to exercise.
• Experience chest pain, dizziness, fainting or unexplained shortness of breath.
• Have any other health concern that may affect safe participation.

Members must immediately stop exercising and seek appropriate medical advice if they experience symptoms suggesting injury or illness during training.

Members are responsible for informing Sanctus of any medical condition or injury that may affect the safety of themselves or others where reasonable to do so.

Sanctus reserves the right to refuse participation where it reasonably believes exercise may present a risk to the Member or other users of the Facilities.

 

13. Health & Safety

Members must:

• Follow all reasonable instructions given by Sanctus staff.
• Use equipment only for its intended purpose.
• Exercise within their own capabilities.
• Return equipment after use.
• Report damaged or unsafe equipment immediately.
• Wear suitable training clothing and appropriate footwear unless participating in an activity where alternative footwear is accepted.
• Maintain appropriate personal hygiene.

Members must not deliberately misuse equipment or undertake activities likely to endanger themselves or others.

Members should not attempt lifts or exercises beyond their ability without appropriate supervision or safety measures.

Sanctus reserves the right to stop any activity that it reasonably considers unsafe.

Failure to comply with reasonable health and safety instructions may result in suspension or termination of membership.

 

14. Liability

Participation in strength training, functional fitness, CrossFit, HYROX, Strongman and all other physical activities carries inherent risks, including the risk of injury, illness and, in rare circumstances, serious injury or death.

By using the Facilities, Members acknowledge and accept these inherent risks.

Nothing within these Terms excludes or limits Sanctus’ liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any liability that cannot lawfully be excluded or limited under the laws of England and Wales.

Subject to the above, Sanctus shall not be liable for:

• Injuries arising from misuse of equipment.
• Failure to follow coaching instructions.
• Failure to disclose relevant medical conditions.
• Participation beyond an individual’s capabilities.
• Loss or damage to personal belongings except where caused by our negligence.
• Temporary interruption of services, maintenance works or equipment downtime.

Members are encouraged to obtain appropriate personal accident insurance if they consider it necessary.

 

15. Equipment Availability

Sanctus continually maintains, repairs and improves its Facilities to provide Members with the best possible training environment.

From time to time, individual items of equipment, training areas or Facilities may be temporarily unavailable due to:

• Planned maintenance.
• Essential repairs.
• Equipment replacement.
• Cleaning.
• Gym improvements.
• Competitions or events.
• Circumstances beyond our reasonable control.

Where reasonably practicable, Sanctus will seek to minimise disruption and restore normal access as soon as possible.

Temporary unavailability of specific equipment or training areas shall not entitle a Member to a refund, compensation or reduction in membership fees, provided the Facilities remain reasonably available overall.

 

16. Personal Property

Members are responsible for their own personal belongings at all times.

Lockers are provided where available for convenience only and do not create any obligation upon Sanctus to safeguard property.

Items left unattended remain entirely at the owner’s risk.

Sanctus accepts no responsibility for loss, theft or damage to personal property except where such loss or damage results directly from our negligence.

Lost property may be retained for a reasonable period before being donated, disposed of or otherwise dealt with at Sanctus’ discretion.

 

17. CCTV

CCTV operates throughout the Facilities for the purposes of:

• Protecting Members, visitors and staff.
• Crime prevention and detection.
• Health and safety.
• Security of the Facilities and equipment.

CCTV footage is processed in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and our Privacy Policy.

Footage may be disclosed where required by law or to assist law enforcement agencies.

 

18. Photography & Video Recording

Sanctus may occasionally capture photographs or video footage within the Facilities for promotional, educational or marketing purposes.

Where reasonably practicable, Members will be informed when organised promotional filming is taking place.

Members who do not wish to appear in promotional material should notify a member of staff before filming begins. Sanctus will make reasonable efforts to avoid including those Members in promotional content, although this cannot always be guaranteed where filming takes place in open training areas.

Members are welcome to film or photograph their own training provided that:

• Other Members are not filmed without their consent.
• Filming does not interfere with classes or coaching.
• Walkways and equipment remain unobstructed.
• Staff instructions regarding filming are followed.

Sanctus reserves the right to prohibit filming where necessary to protect the privacy, safety or enjoyment of other Members.

 

19. Suspension or Termination of Membership

Sanctus is committed to maintaining a safe, welcoming and respectful environment for all Members, visitors and staff.

We reserve the right to suspend or terminate a membership immediately where we reasonably believe that a Member has:

• Breached these Terms & Conditions or the Gym Rules.
• Shared or misused an access card.
• Allowed unauthorised access to the Facilities.
• Failed to pay membership fees.
• Behaved in a threatening, abusive, violent, discriminatory or intimidating manner towards Members, visitors or staff.
• Deliberately damaged equipment or property.
• Used illegal drugs or engaged in criminal activity on the premises.
• Acted in a way that presents a serious risk to the health, safety or wellbeing of others.

Where appropriate, Sanctus may issue a warning before suspension or termination. However, we reserve the right to terminate membership immediately where the seriousness of the incident justifies doing so.

Where membership is terminated for a serious breach of these Terms or the Gym Rules, Sanctus may retain membership fees already paid where reasonable and proportionate, taking into account:

• The nature and seriousness of the breach.
• Any financial loss or damage suffered by Sanctus.
• The remaining membership period.
• The Member’s statutory consumer rights.

Termination of membership does not affect Sanctus’ right to recover any outstanding membership fees or pursue compensation for damage caused.

Nothing in this clause limits any legal rights available to either Sanctus or the Member.

 

20. Cooling-Off Rights

Where a membership is purchased online, by telephone or away from the Sanctus premises, Members may have the right to cancel their membership within 14 days in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If a Member requests that their membership begins during the 14-day cancellation period and subsequently exercises their right to cancel, Sanctus may deduct a reasonable amount to reflect the services already provided before cancellation.

This cooling-off right does not affect any statutory rights available under applicable consumer protection legislation.

21. Data Protection & Privacy

Sanctus Gym Ltd is committed to protecting the privacy and personal information of all Members.

Personal information is collected, processed and stored in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and our Privacy Policy.

We collect and process personal information only where it is necessary to:

• Administer memberships.
• Process payments.
• Manage bookings.
• Provide our services.
• Communicate important membership information.
• Maintain the security of our Facilities.
• Comply with our legal obligations.

Personal information will not be sold to third parties.

Information may be shared with trusted service providers where necessary to deliver our services, process payments, comply with legal obligations or protect our legitimate business interests.

Members have the right to request access to their personal information and exercise their rights under applicable data protection legislation.

Our full Privacy Policy is available on our website.

 

22. Force Majeure

Sanctus shall not be responsible for any delay, interruption or failure to perform its obligations where such failure results from events or circumstances beyond our reasonable control.

These may include, but are not limited to:

• Fire.
• Flood.
• Severe weather.
• Utility failures.
• Pandemic or epidemic.
• Government restrictions.
• Industrial action.
• Civil unrest.
• Structural damage.
• Equipment failure beyond our reasonable control.
• Cyber incidents affecting essential systems.
• Any other event that makes operation of the Facilities unsafe, unlawful or impracticable.

Where reasonably practicable, Sanctus will take reasonable steps to minimise disruption and restore normal operations as soon as reasonably possible.

Nothing within this clause affects a Member’s statutory rights.

 

23. Temporary Closure of Facilities

Sanctus may temporarily close all or part of the Facilities where reasonably necessary for:

• Planned maintenance.
• Essential repairs.
• Health and safety reasons.
• Equipment installation or replacement.
• Cleaning.
• Staff training.
• Competitions or events.
• Utility failures.
• Severe weather.
• Public health guidance.
• Any other circumstances beyond our reasonable control.

Where reasonably practicable, Sanctus will provide advance notice of planned closures.

We will make reasonable efforts to minimise disruption and reopen the affected areas as soon as practicable.

Temporary closure of individual equipment, training areas or parts of the Facilities shall not normally entitle Members to a refund or reduction in membership fees, provided the Facilities remain reasonably available overall.

Where the entire gym must close for an extended period due to circumstances beyond our reasonable control, Sanctus will consider appropriate measures on a case-by-case basis, taking into account the duration and reason for the closure.

 

24. Changes to Memberships or these Terms

Sanctus may amend these Terms & Conditions, membership benefits or operating procedures where reasonably necessary for:

• Changes in legislation or regulation.
• Health and safety requirements.
• Operational improvements.
• Changes to Facilities or Services.
• Business requirements.
• Technological developments.

Where changes materially affect Members, Sanctus will provide reasonable notice before they take effect.

Continued use of the Facilities following the effective date of any changes shall constitute acceptance of the revised Terms.

Nothing within this clause limits any statutory rights available to Members under applicable consumer law.

 

25. Entire Agreement

These Membership Terms & Conditions, together with the Sanctus Gym Rules & Code of Conduct and Privacy Policy, constitute the entire agreement between Sanctus Gym Ltd and the Member relating to membership of the Facilities.

No verbal statement, representation or promise made by any employee, coach or representative shall vary these Terms unless confirmed in writing by an authorised representative of Sanctus.

 

26. Severability

If any provision of these Terms is found by a court or competent authority to be unlawful, invalid or unenforceable, that provision shall be deemed severed from the remaining Terms.

The remainder of these Terms shall continue in full force and effect.

 

27. Complaints

Sanctus aims to provide an excellent standard of service to all Members.

If a Member wishes to raise a complaint, they should contact us as soon as reasonably practicable so that we have the opportunity to investigate and resolve the matter.

Complaints should be submitted in writing to:

Email: info@sanctusgym.co.uk

We will acknowledge complaints as soon as reasonably practicable and aim to respond within a reasonable timeframe.

Nothing in this clause affects a Member’s statutory rights.

 

28. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms or a Member’s use of the Facilities shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

 

29. Contact Details

Sanctus Gym Ltd

Email: info@sanctusgym.co.uk

Website: www.sanctus-gym.co.uk

Members are responsible for ensuring that Sanctus holds their current contact details and should notify us promptly of any changes to their name, address, email address or telephone number.

 

30. Acceptance

By purchasing a membership, entering the Facilities, booking a class or otherwise using any service provided by Sanctus Gym Ltd, the Member confirms that they:

• Have read these Membership Terms & Conditions.
• Agree to comply with these Membership Terms & Conditions.
• Agree to comply with the Sanctus Gym Rules & Code of Conduct.
• Acknowledge the inherent risks associated with physical exercise.
• Accept responsibility for exercising safely and within their own capabilities.

These Terms & Conditions take effect immediately upon commencement of membership or first use of the Facilities, whichever occurs first.

Welcome to Sanctus Gym!

Strength | Skill | Performance